Contact Us
Talk to our team.
Questions about your account, orders or opening a new one? Send us a message or reach us directly.
Contact information
- Phone (02) 8639-1980
- Viber (+63) 917-8382-388
- Email onlinesupport@msc.com.ph
- Facebook Mercantile Securities Corporation
- X (Twitter) Mercantile Securities Corporation
- Office 11/F Unit 1102 The PSE Tower, One Bonifacio High Street, 5th Ave. cor. 28th Street, Bonifacio Global City, Taguig, Philippines 1634
Send us an email
Choose the address that matches your concern so the right team can help you faster.
- onlinesupport@msc.com.ph
Account opening and online trading
Registration, verification, login and platform concerns.
Subject: Account inquiry
- onlinesupport@msc.com.ph cc accounting@msc.com.ph
Deposits and funding
Send a copy of your deposit slip with your complete name.
Subject: MSC Deposit
- onlinesupport@msc.com.ph
Withdrawals, transfers and other requests
Withdrawals, upliftment, lodgement, stock transfers and general questions.
Subject: Client request
What to include in your email
- Your complete name
- Your MSC account number, if you are an existing client
- A contact number where we can reach you
- A clear subject and the details of your concern
- Attachments when relevant, such as a deposit slip or valid ID
MSC will never ask for your password or PIN. Never include them in an email.